MINI SERVICE.
READY WHEN YOU ARE.

We’ve all been waiting to get motoring again. To get off track again. And – especially – to enjoy the road again. Well, at MINI Service, our doors are open – and whenever you’re ready to get back out there, we’ll be here to get you going.

Whether it’s with limited contact service appointments, Original MINI Parts, online appointment scheduling, remote payment options, the expertise of our MINI Certified Technicians, or our 2 Year Parts & Labour Warranty, we’re ready to get you motoring again with complete peace of mind.

Book your next MINI Service appointment instantly using our Online Appointment Scheduler, or contact your preferred MINI Retailer directly.

FIND A RETAILER

MINI SERVICE.
READY WHEN YOU ARE.

YOUR PEACE OF MIND IS OUR TOP PRIORITY

At MINI Service, our primary concern is providing you with peace of mind for the road ahead. Whether it’s keeping your MINI performing at full potential, or providing safe, limited contact service appointments, we are here to help you maintain your confidence at every turn.

MINI Retailers take care to uphold the utmost standards of cleanliness and social distancing, and may offer:

ONLINE APPOINTMENT SCHEDULING

LIMITED CONTACT VEHICLE SERVICE OPTIONS

1-ON-1 VIRTUAL
SERVICE CONSULTATIONS

INTERIOR
PROTECTION MEASURES

REMOTE
PAYMENT OPTIONS

VEHICLE
CLEANING

Please contact your preferred MINI Retailer for additional information on updated hours of operation and processes for contactless service.

Frequently Asked Questions.

Can I still bring my MINI in for service?

How can I drop off or pick up my vehicle for service?

Is it possible to extend my warranty?

Will my vehicle be disinfected before it’s returned to me?

Will I be able to speak to a technician about my vehicle?

Should I be cleaning my vehicle at home?

Can I pay my service invoice from home?

I have a service appointment but need to postpone. Can I reschedule?

CONTACT US.

Still have questions?

Locate a MINI Retailer

MINI Customer Service: 1-866-DRV-MINI (1-866-378-6464) customer.service@mini.ca

We appreciate your patience as we are experiencing extremely high call volumes. If you have questions about your vehicle contract, you can send us a message through the Secure Message Centre on My MINI Account. For general lease maturity information, please visit MINI Lease Maturity.

THE MINI SERVICE DIFFERENCE.

Online Appointment Scheduling

for Service on Your Schedule

Now you can book your service appointment any time, anywhere. With the MINI Online Appointment Scheduler, you can choose your preferred Retailer and select the date and time most convenient for you.

No-Charge Scheduled Maintenance

3 Years / 40,000 kilometers

Every new MINI comes with No-Charge Scheduled Maintenance, which covers many of your vehicle’s essential needs for up to 3 years or 40,000 km* for gas-powered or plug in hybrid vehicles (whichever occurs first), or 3 years with unlimited kilometers for the All-Electric MINI. That way, you’ll have peace of mind for every drive. Plus, you can upgrade or extend your coverage with a variety of MINI Service Inclusive packages.

2-Year Parts & Labour Warranty

for Endless Confidence

With our standard 2-Year Parts & Labour Warranty, you will leave your MINI Service appointment with utmost confidence knowing that the work you received is covered for the road ahead.

Original MINI Parts

for Maximized Safety & Performance

Your MINI is more than the sum of its parts. That’s why our MINI Certified Technicians use Original MINI Parts that were specifically designed to maintain its exceptional performance and high safety standards.

MINI Certified Technicians

with Guaranteed Expertise

Our MINI Certified Technicians are as passionate about your MINI as you are. They have the training, technology, and tools to ensure your vehicle performs at its full potential for the long haul.

*New MINI vehicles (model year 2022 and older) purchased from an authorized MINI Retailer in Canada are covered by a No-Charge Scheduled Maintenance plan for 3 years or 40,000 km, whichever comes first. New MINI vehicles (model year 2023 and newer) purchased from an authorized MINI Retailer in Canada are covered by a No-Charge Scheduled Maintenance plan for 3 years or 40,000 km, whichever comes first, for Internal Combustion Engines and Plug in Hybrid Electric Vehicles or 3 years, unlimited km for Battery Electric Vehicles. Certain limitations apply. Contact your MINI Retailer for details. Coverage begins on the date of sale, or the date the vehicle is placed in service as a demonstrator or company vehicle, whichever comes first.

CARE-FREE COMES STANDARD.

MINI NO-CHARGE SCHEDULED MAINTENANCE^*.

When you take home a new MINI, you’ll also receive MINI’s No-Charge Scheduled Maintenance Package, which covers all recommended maintenance for 3 years or 40,000 km* for gas-powered or plug in hybrid vehicles (whichever occurs first), or 3 years with unlimited kilometers for the All-Electric MINI. Not only does this package ensure you won’t have to pay for regular service for up to 3 whole years, it also offers you peace of mind knowing that your MINI will receive the highest-quality care from specialized MINI Certified Technicians.

ADDITIONAL COVERAGE OPTIONS

SERVICE	GAS-POWERED MINIS. 3 Years / 40,000 kilometers	THE ALL-ELECTRIC MINI. 3 Years / Unlimited kilometers
Engine Oil Changes (Including Oil Filter)
Air Filter Replacement
Fuel Filter Replacement
Spark Plug Replacement
Service Vehicle Check
Microfilter Replacement
Brake Fluid Change

This service is not required for Electric Vehicles.

Please see us for additional information on coverage and limitations.

*New MINI vehicles (model year 2022 and older) purchased from an authorized MINI Retailer in Canada are covered by a No-Charge Scheduled Maintenance plan for 3 years or 40,000 km, whichever comes first. New MINI vehicles (model year 2023 and newer) purchased from an authorized MINI Retailer in Canada are covered by a No-Charge Scheduled Maintenance plan for 3 years or 40,000 km, whichever comes first, for Internal Combustion Engines and Plug in Hybrid Electric Vehicles or 3 years, unlimited km for Battery Electric Vehicles. Certain limitations apply. Contact your MINI Retailer for details. Coverage begins on the date of sale, or the date the vehicle is placed in service as a demonstrator or company vehicle, whichever comes first.

MINI OIL AND ROADSIDE. TAKE CARE OF WHAT YOU LOVE.

MINI Oil and Roadside will keep you covered for two years or 30,000 kilometers of oil changes. Your coverage begins at the time of your first oil change and, as an added benefit, you’ll also receive two years of complimentary MINI Roadside Assistances so that you can continue to take care of the vehicle and the people you love.

KEEP A GOOD THING GOING.

MINI SERVICE INCLUSIVE.

MINI Service Inclusive extends your worry-free maintenance coverage beyond the standard No-Charge Scheduled Maintenance period*. There are two package options available that offer you competitive, transparent pricing on a variety of essential services for your gas-powered or All-Electric MINI.

Explore Service Inclusive

Explore Service Inclusive Plus

SERVICE INCLUSIVE.

The base package to extend your MINI’s No-Charge Scheduled Maintenance plan** that provides coverage for all essential services.

Engine Oil Changes (Including oil filter)*
Service Vehicle Check
Air Filter Replacement*
Fuel Filter Replacement*
Microfilter Replacement
Spark Plug Replacement*
Brake Fluid Change

SERVICE INCLUSIVE PLUS.

For the Motorer who wants it all. With this package, your MINI will be covered for its essential service needs, plus normal wear-and-tear items.

Engine Oil Changes (Including oil filter)
Service Vehicle Check*
Air Filter Replacement
Fuel Filter Replacement
Microfilter Replacement*
Spark Plug Replacement
Brake Fluid Change*
Brake Pads & Discs*
Wiper Blades
Clutch Components

*Only applicable to gas powered vehicles.

**New MINI vehicles (model year 2022 and older) purchased from an authorized MINI Retailer in Canada are covered by a No-Charge Scheduled Maintenance plan for 3 years or 40,000 km, whichever comes first. New MINI vehicles (model year 2023 and newer) purchased from an authorized MINI Retailer in Canada are covered by a No-Charge Scheduled Maintenance plan for 3 years or 40,000 km, whichever comes first, for Internal Combustion Engines and Plug in Hybrid Electric Vehicles or 3 years, unlimited km for Battery Electric Vehicles. Certain limitations apply. Contact your MINI Retailer for details. Coverage begins on the date of sale, or the date the vehicle is placed in service as a demonstrator or company vehicle, whichever comes first.

HAVE CONFIDENCE IN THE ROAD AHEAD.

FOR A LIMITED TIME,
RECEIVE 1-YEAR COMPLIMENTARY^*

($109^.50 value)

Roadside Assistance
Accident Management

with a MINI 55-Point Inspection for $49^.95.^**

HAVE CONFIDENCE IN THE ROAD AHEAD.

FOR A LIMITED TIME,
RECEIVE 1-YEAR COMPLIMENTARY^*

($109^.50 value)

Roadside Assistance
Accident Management

with a MINI 55-Point Inspection for $49^.95.^**

WE’VE GOT YOU COVERED.

EXPLORE WHAT’S INCLUDED WITH A MINI 55-POINT INSPECTION & ROADSIDE ASSISTANCE COVERAGE.

Under the hood.

Inspection includes:

Air Filters
Belts
Battery
Radiator Components

Undercarriage.

Inspection includes:

Tires
Suspension
Exhaust
Transmission Systems

Exterior.

Inspection includes:

Doors
Lighting
Windshield Components

Interior.

Inspection includes:

Seat Belts
Horn
A/C
Central Locking
Dash Controls

Performance.

Inspection includes:

Engine
Transmission
Alignment
Braking

ROADSIDE ASSISTANCE & ACCIDENT MANAGEMENT.

Inspection includes:

Lockout Service
Towing Service
Fuel Delivery
MINI Accident Management
Battery Boost
Trip Interruption Benefits
Winching

Learn More

*One year MINI Roadside Assistance and Accident Management coverage begins on date of the MINI 55-Point Inspection (or when your current coverage ends). Servicing MINI Retailer will register the vehicle for the program. Certain limitations may apply. **Applicable taxes extra. Price is in Canadian dollars. Additional costs may be required for replacement parts and related services. Offer ends December 31, 2022 and is subject to change or cancellation without notice. Only at participating MINI Retailers in Canada. No offer substitutions or discounts. Retailers are free to set their own prices and are not bound by the Program pricing, which is suggested only. The 55-Point Inspection offer is only available once per vehicle per twelve month period.

PEACE OF MIND TO GO THE EXTRA MILE.

MINI VALUE SERVICE PACKAGES.

MINI Value Service Packages offer a tailored service solution to match your specific maintenance requirements. You’re able to purchase a single or combined package, and enjoy a competitive, transparent price that includes both Original MINI Parts and labour performed by a MINI Certified Technician^*. With our standard 2-Year Parts & Labour Warranty, you will leave your MINI Service appointment with utmost confidence knowing that the work you received is covered for the road ahead.

THE BENEFITS ARE CLEAR.

Value

Enjoy competitive all-inclusive prices and a limited 2-year Parts and Labour Warranty.^*
Quality

All maintenance is completed by MINI Certified Technicians using Original MINI Parts.
Transparency

All pricing includes the cost of parts and labour, ensuring no surprises.
Flexibility

Choose from a wide range of available packages that are tailored specifically to your MINI.

PEACE OF MIND TO GO THE EXTRA MILE.

MINI VALUE SERVICE PACKAGES.

THE BENEFITS ARE CLEAR.

Value

Enjoy competitive all-inclusive prices and a limited 2-year Parts and Labour Warranty.^*
Quality

All maintenance is completed by MINI Certified Technicians using Original MINI Parts.
Transparency

All pricing includes the cost of parts and labour, ensuring no surprises.
Flexibility

Choose from a wide range of available packages that are tailored specifically to your MINI.

READY FOR EVERYTHING.

STANDARD WARRANTY.

Our commitment to quality and your satisfaction is exemplified by our standard 4-year/80,000 km New Car Limited Warranty and 12-year Rust Perforation Warranty. The warranty begins on the date of first retail sale, or the date the vehicle is placed in service as a demonstrator, whichever is earlier.

To help you on your journey, you’ll also receive 24-hour MINI Roadside Assistance for 4 years/80,000 km, which includes: Accident management, towing, lock-out service, on-site assistance, and custom-computerized trip-routing services.

Please contact us for additional details on coverage and limitations.

READY FOR EVERYTHING.

STANDARD WARRANTY.

Please contact us for additional details on coverage and limitations.

PEACE OF MIND TO GO THE EXTRA MILE.

MINI MECHANICAL BREAKDOWN PROTECTION.

With MINI Mechanical Breakdown Protection, you have the added comfort and peace of mind knowing that your vehicle is covered for out-of-warranty repairs beyond the 4 year / 80,000-km†† New Car Limited Warranty period. As an added benefit, MINI Mechanical Breakdown Protection includes 24-hour Roadside Assistance for the duration of the term. No matter where in Canada you are, any authorized MINI Retailer can provide service.

MINI Mechanical Breakdown Protection also protects the value of your vehicle by ensuring that only Original MINI Parts are used and service is completed by highly trained MINI Technicians.

Contact your local Retailer for MINI Mechanical Breakdown Protection pricing and package options for your MINI.

††Coverage begins on the date of sale, or the date the vehicle is placed in service as a demonstrator or company vehicle, whichever comes first. Certain limitations apply. Contact your MINI Retailer for details.

CONTACT RETAILER

PEACE OF MIND TO GO THE EXTRA MILE.

MINI MECHANICAL BREAKDOWN PROTECTION.

CONTACT RETAILER

TAP INTO SERVICE CONVENIENCE
WITH THE NEW MINI APP.

The new MINI App makes it even easier to manage your MINI’s maintenance requirements. With it, you can get push notifications when your MINI is due for an oil change, book your next service appointment quickly and conveniently, get alerted about recall notices, and even request roadside assistance – all directly through the app. Download it free from the Apple App Store or Google Play to take it for a spin today.

MEET THE NEW MINI APP

Timestamp	Label
Base.OnActionExecuting	2023-06-03 11:18:28 PM
Layout-Start	2023-06-03 11:18:28 PM
Layout-Finish	2023-06-03 11:18:28 PM

Electric

3 Door

5 Door

Countryman

Convertible

JCW

Service

MINI SERVICE. READY WHEN YOU ARE.

MINI SERVICE. READY WHEN YOU ARE.

YOUR PEACE OF MIND IS OUR TOP PRIORITY

ONLINE APPOINTMENT SCHEDULING

LIMITED CONTACT VEHICLE SERVICE OPTIONS

1-ON-1 VIRTUAL SERVICE CONSULTATIONS

INTERIOR PROTECTION MEASURES

REMOTE PAYMENT OPTIONS

VEHICLE CLEANING

Frequently Asked Questions.

Can I still bring my MINI in for service?

How can I drop off or pick up my vehicle for service?

Is it possible to extend my warranty?

Will my vehicle be disinfected before it’s returned to me?

Will I be able to speak to a technician about my vehicle?

Should I be cleaning my vehicle at home?

Can I pay my service invoice from home?

I have a service appointment but need to postpone. Can I reschedule?

CONTACT US.

THE MINI SERVICE DIFFERENCE.

Online Appointment Scheduling

No-Charge Scheduled Maintenance

2-Year Parts & Labour Warranty

Original MINI Parts

MINI Certified Technicians

CARE-FREE COMES STANDARD.

MINI NO-CHARGE SCHEDULED MAINTENANCE*.

MINI OIL AND ROADSIDE. TAKE CARE OF WHAT YOU LOVE.

KEEP A GOOD THING GOING.

MINI SERVICE INCLUSIVE.

SERVICE INCLUSIVE.

SERVICE INCLUSIVE PLUS.

HAVE CONFIDENCE IN THE ROAD AHEAD.

FOR A LIMITED TIME, RECEIVE 1-YEAR COMPLIMENTARY*

HAVE CONFIDENCE IN THE ROAD AHEAD.

FOR A LIMITED TIME, RECEIVE 1-YEAR COMPLIMENTARY*

WE’VE GOT YOU COVERED.

EXPLORE WHAT’S INCLUDED WITH A MINI 55-POINT INSPECTION & ROADSIDE ASSISTANCE COVERAGE.

Under the hood.

Undercarriage.

Exterior.

Interior.

Performance.

ROADSIDE ASSISTANCE & ACCIDENT MANAGEMENT.

PEACE OF MIND TO GO THE EXTRA MILE.

MINI VALUE SERVICE PACKAGES.

THE BENEFITS ARE CLEAR.

Value

Quality

Transparency

Flexibility

PEACE OF MIND TO GO THE EXTRA MILE.

MINI VALUE SERVICE PACKAGES.

THE BENEFITS ARE CLEAR.

Value

Quality

Transparency

Flexibility

READY FOR EVERYTHING.

STANDARD WARRANTY.

READY FOR EVERYTHING.

STANDARD WARRANTY.

PEACE OF MIND TO GO THE EXTRA MILE.

MINI MECHANICAL BREAKDOWN PROTECTION.

PEACE OF MIND TO GO THE EXTRA MILE.

MINI MECHANICAL BREAKDOWN PROTECTION.

TAP INTO SERVICE CONVENIENCE WITH THE NEW MINI APP.

MINI ONLINE APPOINTMENT SCHEDULING.

LIMITED CONTACT VEHICLE SERVICE OPTIONS.

1-ON-1 VIRTUAL SERVICE CONSULTATIONS.

Wrapping of seats and interior parts in plastic.

Wrapping of steering wheel in plastic.

Cleaning of interior and exterior handles.

MINI SERVICE.
READY WHEN YOU ARE.

MINI SERVICE.
READY WHEN YOU ARE.

1-ON-1 VIRTUAL
SERVICE CONSULTATIONS

INTERIOR
PROTECTION MEASURES

REMOTE
PAYMENT OPTIONS

VEHICLE
CLEANING

MINI NO-CHARGE SCHEDULED MAINTENANCE^*.

FOR A LIMITED TIME,
RECEIVE 1-YEAR COMPLIMENTARY^*

FOR A LIMITED TIME,
RECEIVE 1-YEAR COMPLIMENTARY^*

TAP INTO SERVICE CONVENIENCE
WITH THE NEW MINI APP.

MINI ONLINE
APPOINTMENT SCHEDULING.

1-ON-1 VIRTUAL
SERVICE CONSULTATIONS.

RESERVE THIS MINI.
Reserve the [Model] now and your
MINI Retailer will save you a seat behind the wheel.

Nice to meet you [Name]!
Were you looking to trade-in your current vehicle?

We’re happy to provide a trade-in appraisal.
Tell us about your current vehicle.

Thanks [Name]!
How would you like to be contacted?

The [Model]. Nice choice!
Now, which engine variant?

When would you prefer
to test drive your MINI?

Let’s tailor your experience.
What else would you like to do during your test drive?

When were you planning
to purchase a new vehicle?

When would you prefer
to take your virtual walkaround?

Let’s tailor your experience.
What would you like to do during your appointment?

When were you planning
to purchase a new vehicle?

YOUR MINI CAN’T WAIT
TO VIRTUALLY MEET YOU!

There’s a MINI with your name on it.
What is your name, anyway?

THANKS FOR REQUESTING
A TRADE-IN APPRAISAL, [Name]!